About the role

Advisors in our Advisory Support Centre (ASC) fulfil an important role in supporting schools in the compulsory education sector. As part of the employment team, you are typically the first point of contact for schools with an employment query or issue.    

You will take inbound calls and respond to emails, providing advice to those enquiries which can be answered at point of contact or within a 48-hour timeframe.  Queries requiring ongoing support are triaged then referred to our regional advisory teams to be case managed.

We have a full suite of resources for your use plus access to our principal advisors and the national employment team for support and guidance.

The opportunity to work on a diverse range of employment and HR enquiries will keep you busy and stimulated. The advice and support you provide will assist boards and school leaders to resolve queries or access ongoing regional support.  

The work of our ASC team is appreciated and valued by the compulsory school sector, the Ministry of Education, and our sector partners. 

This is a permanent full-time position (40 hours per week), based in our national office on Lambton Quay, Wellington. However suitable candidates from other regions will be considered.  Flexible working arrangements (including working from home) subject to negotiation are available for this role.

Our advisors have diverse and varied backgrounds; but we all align with our organisation values and appreciate the key role we play in strengthening employment practice within the schools that we serve.

About you

  • ER/HR experience with relevant qualifications or work experience
  • Excellent interpersonal and relationship building capabilities
  • Strong customer service delivery ethos
  • Able to remain calm under pressure, resilient and empathetic to deal with a wide range of sensitive and complex enquiries
  • Able to prioritise workload and competing demands
  • Ability to interpret legislation and other relevant provisions and policies
  • Proven ability to participate as a positive, and effective team member
  • A collegial team member, willing to learn from others and contribute to the learning of others
  • A high degree of professional integrity with the ability to remain impartial and maintain confidentiality are essential for the role
  • Understanding of and commitment to the principles of Te Tiriti o Waitangi and Tikanga Māori, including comfort in te reo Māori environment.

 About us

New Zealand School Trustees Association (NZSTA) is a not for profit and membership-based national organisation representing the interests of its member boards.

NZSTA is the most influential leader of effective school governance in Aotearoa, embodying the intent of Te Tiriti o Waitangi. Its vision is to lead and strengthen school governance in New Zealand to ensure that all schools are effectively governed so that every student realises their highest possible educational potential.

Our values:

High – Expectations | High – Trust | High – Transparency | High – Accountability

Apply Now!

If you're excited by the opportunity to join a team who are passionate about strengthening school governance in Aotearoa New Zealand, then don't delay in applying. 

Note: Applications will be processed on receipt

Please submit a tailored CV and a cover letter outlining your motivation for your application, highlighting relevant skills and experience, which align with the key responsibilities of the position description.

Send your CV and cover letter, either through SEEK or directly to us at: Recruitment@nzsta.org.nz

View the position description HERE

For further information about the role, please contact Lucienne Shelley at Recruitment@nzsta.org.nz or on 021 190 7273 for a confidential discussion.

Applications close: Wednesday 26 October 2022

Commencement date: Late January 2023 (to be negotiated)

NZSTA Recruitment:

P: 021 190 7273

E: Recruitment@nzsta.org.nz

Additional Information:

  • Ministry of Justice vetting will be undertaken
  • Only applicants who are eligible to work in New Zealand (permanent work rights with no restrictions) and meet our requirements, will be considered for this position.