Based in Wellington preferred, but suitable applicants from other regions will be considered

  • Full-time
  • Supportive and collaborative team
  • No two days the same

About the role

Advisors in our Advisory Support Centre (ASC) fulfil an important role in supporting schools in the compulsory education sector. As part of the employment team, you are typically the first point of contact for schools with an employment query or issue.    

You will take inbound calls and respond to emails, providing advice to those enquiries which can be answered at point of contact or within a 48-hour timeframe.  Queries requiring ongoing support are triaged then referred to our regional advisory teams to be case managed.

We have a full suite of resources for your use plus access to our chief advisors and the national employment team for support and guidance.

The opportunity to work on a diverse range of employment and HR enquiries will keep you busy and stimulated. The advice and support you provide will assist boards and school leaders to resolve queries or access ongoing regional support.  

The work of our ASC team is appreciated and valued by the compulsory school sector, the Ministry of Education, and our sector partners. 

This is a full-time position (40 hours per week) preferably based in our national office on Lambton Quay, Wellington.  However, suitable candidates from other regions will be considered. Flexible working arrangements (including working from home and flexible time during the school holidays) are available for this role, subject to negotiation.

Our advisors have diverse and varied backgrounds; but we all align with our organisation values and appreciate the key role we play in strengthening employment practice within the schools that we serve.

About you

  • ER/HR experience with relevant qualifications or work experience
  • Excellent interpersonal and relationship building capabilities
  • Strong customer service delivery ethos
  • Able to remain calm under pressure, resilient and empathetic to deal with a wide range of sensitive and complex enquiries
  • Able to prioritise workload and competing demands
  • Ability to interpret legislation and other relevant provisions and policies
  • Proven ability to participate as a positive, and effective team member
  • A collegial team member, willing to learn from others and contribute to the learning of others
  • A high degree of professional integrity with the ability to remain impartial and maintain confidentiality are essential for the role
  • Understanding of and commitment to the principles of Te Tiriti o Waitangi and Tikanga Māori, including comfort in te reo Māori environment.

About us

Te Whakarōputanga Kaitiaki Kura o Aotearoa – NZ School Boards Association is the voice of school boards in New Zealand, providing services to New Zealand’s 2,500 state and state-integrated schools and kura.

We are a values-based organisation; one that is determined to provide the very best services and support to our members, our education sector stakeholders, New Zealand schools and their communities.

As the professional body for school boards, Te Whakarōputanga is at the heart of school governance. We influence and inform policy and sector outcomes; we support and enable school boards to flourish; we connect like-minded people through our learning and networking opportunities; we strengthen communities by helping students achieve.

Te Whakarōputanga was established in 1989, following the introduction of New Zealand’s largest school reform, Tomorrow’s Schools. We are a not-for-profit incorporated society with charitable trust status.

Our values:

High – Expectations | High – Trust | High – Transparency | High – Accountability

Apply Now!

If you're excited by the opportunity to join a team who are passionate about strengthening school governance in Aotearoa New Zealand, then don't delay in applying. 

Note: Applications will be processed on receipt

Please submit a tailored CV and a cover letter outlining your motivation for your application, highlighting relevant skills and experience, which align with the key responsibilities of the position description.

Send your CV and cover letter, either through SEEK or directly to us at:

View the position description HERE

For further information about the role, please contact Bruce Hart, Advisory Support Centre Lead, 04 928 0310 for a confidential discussion.

Applications close: Sunday 21 July 2024

NZSTA Recruitment:

P: 021 190 7273


Additional Information:

  • Ministry of Justice vetting will be undertaken
  • Only applicants who are eligible to work in New Zealand (permanent work rights with no restrictions) and meet our requirements, will be considered for this position.